Get in touch.
We read every message. Whether you have a question about how a feature works, found a bug, want to share feedback, or are interested in a partnership — reach out and we will respond.
Email Support
For account issues, bug reports, and general questions, email us directly. Include your account email address and a description of the issue.
Best for: account help, technical issues, bug reports
Feature Requests & Feedback
Have an idea for a feature that would improve StudiByte for students? We genuinely consider all suggestions. Send a brief description of the feature and the problem it would solve.
Best for: feature suggestions, UX feedback, general product comments
Response Times
We aim to respond to all support emails within 48 hours on business days. Feature requests and feedback are reviewed weekly and used to inform the product roadmap.
Monday – Friday, 9am – 6pm WAT
Weekend messages are read on Monday morning